IDOL IMMIGRATION & OVERSEAS CONSULTANTS
Privacy Policy
Last Updated: May 2026
1. Introduction
Idol Immigration & Overseas Consultants (‘we’, ‘us’, ‘our’) is committed to protecting your
personal data and your right to privacy. This Privacy Policy explains how we collect, use,
store, and protect the personal information you provide to us when using our website
(www.idolimmigration.com) or engaging our services.
We handle your data in accordance with the Information Technology Act, 2000 (India) and
the Information Technology (Reasonable Security Practices and Procedures and Sensitive
Personal Data or Information) Rules, 2011. Where we serve clients in the United Kingdom,
Canada, or Australia, we also endeavour to align our practices with the data protection
principles applicable in those jurisdictions.
Please read this policy carefully. If you do not agree with its terms, please do not use our
website or services.
2. Data Controller
The data controller responsible for your personal information is:
Idol Immigration & Overseas Consultants
LG-006, DLF Grand Mall, Mehrauli-Gurugram Road, DLF Phase 1, Sector 28,
Gurugram, Haryana 122002, India
Email: info@idolimmigration.com | Phone: +91 85274 27723
3. Information We Collect
3.1 Information You Provide Directly
When you contact us, use our website, or engage our services, we may collect the following
types of personal information:
• Full name, date of birth, nationality, and passport details
• Contact information including email address, phone number, and postal address
• Immigration history, travel history, and visa refusal history
• Employment history, educational qualifications, and professional credentials
• Financial information where relevant to visa applications (e.g. proof of funds)
• Family details where relevant (e.g. spouse or dependent information for family visa
applications)
• IELTS/language test scores and academic records
• Any other information you choose to share with us during consultation
3.2 Information Collected Automatically
When you visit our website, we may automatically collect:
• IP address and device type
• Browser type and version
• Pages visited and time spent on the website
• Referring website or search terms used to find us
• Cookie data (see Section 8 on Cookies)
4. How We Use Your Information
We use your personal information for the following purposes:
• To provide immigration and education consulting services to you
• To assess your eligibility for visa and immigration programmes
• To prepare and submit visa or immigration applications on your behalf
• To communicate with you regarding your case, appointments, and service updates
• To respond to your enquiries submitted via our website contact form
• To send you relevant updates about immigration policies, visa opportunities, or our
services (only where you have consented)
• To comply with our legal and regulatory obligations
• To improve our website and services through analytics
We will only use your personal data for the purposes for which it was collected, unless we
reasonably consider that we need to use it for another reason that is compatible with the
original purpose.
5. Legal Basis for Processing
We process your personal data on the following legal grounds:
• Contractual necessity: to fulfil our obligations under our service agreement with you
• Legal obligation: where we are required to process data to comply with applicable
laws
• Legitimate interests: to improve our services, manage our business, and maintain
security
• Consent: where you have given explicit consent, such as for marketing
communications
6. Sharing Your Personal Information
6.1 Government Authorities
We will share your personal information with relevant immigration authorities, embassies,
high commissions, and government departments as required to process your visa or
immigration application. This may include authorities in Canada, Australia, the United
Kingdom, the United States, New Zealand, Ireland, Germany, Hong Kong, and any other
destination country relevant to your case.
6.2 Educational Institutions
For study abroad applications, we may share relevant information with universities, colleges,
and educational institutions on your behalf as part of the application process.
6.3 Service Providers
We may share your data with trusted third-party service providers who assist us in delivering
our services, such as translation services, document verification agencies, and IT service
providers. These providers are required to handle your data securely and only for the
specified purpose.
6.4 Legal Requirements
We may disclose your information where required to do so by law, court order, or
governmental authority.
6.5 No Sale of Data
We do not sell, rent, or trade your personal information to any third parties for their own
marketing purposes.
7. Data Retention
We retain your personal data for as long as is necessary to fulfil the purposes for which it
was collected, including:
• For the duration of our engagement with you plus a minimum of 7 years thereafter (in
line with standard professional records retention practice)
• For as long as required to comply with legal or regulatory obligations
• For as long as necessary to resolve any disputes or enforce our agreements
After the applicable retention period, your data will be securely deleted or anonymised.
8. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files
placed on your device when you visit our website.
8.1 Types of Cookies We Use
• Essential cookies: necessary for the website to function correctly
• Analytics cookies: help us understand how visitors use our website (e.g., Google
Analytics via Site Kit)
• Preference cookies: remember your settings and preferences
You can control or disable cookies through your browser settings. Please note that disabling
certain cookies may affect the functionality of our website.
9. Data Security
We take the security of your personal data seriously and implement appropriate technical
and organisational measures to protect it against unauthorised access, loss, destruction, or
alteration. These measures include:
• Secure HTTPS encryption on our website
• Restricted access to personal data on a need-to-know basis
• Secure storage of physical and digital client files
• Regular review of our data security practices
While we take all reasonable precautions, no method of transmission over the internet is
completely secure. We cannot guarantee absolute security but are committed to protecting
your data to the best of our ability.
10. Your Rights
You have the following rights in relation to your personal data:
• Right of Access: to request a copy of the personal data we hold about you
• Right to Rectification: to request correction of inaccurate or incomplete data
• Right to Erasure: to request deletion of your data where there is no legitimate reason
for us to continue processing it
• Right to Restriction: to request that we limit processing of your data in certain
circumstances
• Right to Object: to object to processing based on our legitimate interests
• Right to Withdraw Consent: where processing is based on consent, to withdraw that
consent at any time
To exercise any of these rights, please contact us at info@idolimmigration.com. We will
respond to your request within 30 days. We may need to verify your identity before
processing your request.
11. International Data Transfers
Given the nature of our services, your personal data will be transferred to and processed by
immigration authorities and institutions in other countries (including Canada, Australia, the
United Kingdom, the USA, and others) as part of your visa or study application. By engaging
our services, you consent to such transfers as necessary to provide the services requested.
We take steps to ensure that any such transfers are made in accordance with applicable
data protection laws and that your data is afforded appropriate protections.
12. Children’s Privacy
Our services are not directed at children under the age of 18 without the involvement of a
parent or guardian. We do not knowingly collect personal data directly from children. Where
an application involves a minor (e.g., a dependent child), we collect data from the parent or
legal guardian on their behalf.
13. Third-Party Website Links
Our website may contain links to third-party websites (such as university websites,
government visa portals, or social media pages). We are not responsible for the privacy
practices of these external sites and encourage you to review their respective privacy
policies before providing any personal data.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our
website with a revised ‘Last Updated’ date. We encourage you to review this page
periodically. Continued use of our services after any update constitutes your acceptance of
the revised policy.
15. Contact and Complaints
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a
complaint about how we handle your data, please contact us:
